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Highlights from “Unleashing the Power of Rubber Bands”

I just finished reading “Unleashing the Power of Rubber Bands” by Nancy Ortenberg. I must say I had high expectations for the book considering her leadership experience with Axis and her husbands success as an author, Pastor and teacher, and she exceeded those expectations.

She gives a practical, non-linear appraoch to leadrship which I appreciate since I have seen few situations where a step by step formula worked with leading people.

Below are some highlights I took from this book.

::::: UNLEASHING THE POWER OF RUBBER BANDS – Nancy Ortenberg :::::

Opportunities, challenges and a relationship make a powerful crucible for development.

The core of leadership is hope.

Great leaders think about vision a lot. But the problem is that most of us are thinking about it more than we are talking about it.

Vision is about stirring and provoking, reminding and Imagining.

We work to create an environment that inspires greatness.

A vision’s power lies in what it can tap into.

Leading an organization requires a collaborative discussion about vision, reality, and strategy.

The first job of a leader is to define reality – Max Dupree

The despairity between vision and reality establishes a gap. What fills that gap is strategy.
Strategy puts feet to the vision and breathes encouragement into an organization as it takes it’s first step towards the future.

Perhaps one of the most powerful things a leader can do is to deeply value the contributions of everyone in the organization.

Great leader push themselves to understand the unique and valuable contributions of everyone on the team.

Power is released in someone who knows he or she is being paid attention to.

Leaders determine whether something is a problem to be solved or a tension to be managed.

You will always have to manage the tension between infastructure and innovation, between structure and creativity.

Questions that lead to Defining Moments:
How do we recognize the signs of stagnation or decline, and do the work of leadership in reminding people what a great thing it is to work, to strive, to generate, and to build?

How do we learn to use the right touch and not to pile up relentless requirement for work that makes the soul weary?

How do we clarify that continual call for people to give their best in such a way that stimulates ideas and moves us to new levels?

How do we create an environment where everyone knows that no matter how great the past was, it will never compete with the future?

There is often an enormous disconnect between the vision of an organization and the events that make up the daily calendar pages of the organization’s leaders. While vision can be a defining moment in an organization, often day-to-day responsibilities seem to have no connection to the realization of that vision. This inevitably leads to discouragement for leaders, teams, and organizations.

Ask: Does this activity move us toward our vision?

Teamwork is a Strategy, not a slogan.

Leaders who take action and initiative to make sure the right people are in the right places engender trust. Those who don’t, create cynisism and mistrust.

Leadership is the promise of development.

Is the life you are inviting others into, the life youbare leading?

Good leadership is about developing a rhythm of life, not an equation.

The job of a leader is tobdevise creative, compelling, and repetitive ways to communicate the vision to the people. Vision is simply the motivation, and motivation implies doing something. What we are going to do and how – now that gets everyone in the game.

Leaders are only right about 50% of the time. – Max DePree

Good leaders teach their teams to think. One of the strongest responses a leader can use is: “I don’t know ; what do you think?”

You honor the dignity in another person, you do not bestow it. – Max DePree

Asking questions is one of the most important tasks of a leader.

Good leadership changes things. Relentlessly. Significantly. And after it celebrates the movement, it takes another look to see what might have been overlooked. Then good leadership goes at it again.

When the change on the outside of your organization is greater than the change on the inside of it, you are in trouble.

Change builds on the past. (What has led us up to today?)

Change lives in the reality of the present. (What are our strengths and weaknesses; failures and successes?)

Change sketches out a future.

3 levels of change: Reaction, adjustment, initiative.

When a culture is created where fear of failure is decreased, people are better able to quickly move beyond the understandable first reactions of embarrasment and disappointment, and lower their defenses enough so that new learning begins to occur. People rarely so their best or most creative work in an environment of fear.

Become a leader who shapes people and organizations through their mistakes by:
1) Start admiring your own.
2) autopsy the mistakes.

Teams that get along all of the time and never disagree ought to make you really nervous.

Conflict is a crucible for change.

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My Wife’s Visual Depiction of our little Dog

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Desert Song (Hillsong United) Chord Chart

Desert Song – Key of D (original Key)
(Hillsong United: Across the Earth)
docicon-50 docicon-50
Desert Song – Key of G (Male Vocal)
(Hillsong United: Across the Earth)
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What the Church Can Learn from Chick-Fil-A

Today, I visited a Chick-Fil-A and dined in with my wife. I reflected on my visit and thought a couple of things the Church could learn from this very tasteful Fast Food restaurant in treating people.

1:: Always Smile.

There were smiles on all but one worker’s face. Whether it was put on or genuine, I don’t know, but I do know that smiling is very contagious. Having the lady greeting me at door and telling me “Welcome to Chick-Fil-A,” with a big smile provoked me to smile.

How many churches do people go to where most of the volunteer team is not smiling? Do a survey this Sunday and count how many from your team are smiling?

Church is a place full of people who have received the greatest gift of all and the smile on our faces should let people know that when they enter our facilities?

Reflect:

Greeters always smile. Well l, in my mind, that is a given. But what about the volunteer at the children’s check-in? Are smiles on the the faces of the people wiping down the countertops or picking up the trash?

Are your band and singers smiling?

How about your camera men?

Or, how about you, Pastor? Are you showing your pearly whites while you speak?

2:: “It is my pleasure.”

I heard this phrase several times and that clearly communicated to me that they were there to serve me.

Is the goal of your volunteers to fill a spot or is it to truly serve? Too many times I think we get so involved in the task that we lose the attitude that we are to serve.

A servant atitude is something that is modeled before it is multiplied. Leaders, your volunteers will replicate your attitude? When you begin to serve your volunteers, they, in turn, will begin to serve others.

Reflect:

Leaders, are you leading the way by serving your volunteers?

Are peoples needs or the task at hand more important?

3:: Anticipate peoples needs.

When Cassie and were getting ready to leave, the same lady that greeted us, casually asked us if we would like a refill before we go. After declining her mindful request, she gracefully took the tray from without me knowing what really happened and discarded of my trash.

She was anticipating what I may need and offered to help.

A lot people will walk into our facilities but never request assistance and because they never make the request, their needs will go unmet and opportunities to serve them will pass us by.

When you anticipate someone’s needs you make the request for them and give them the opportunity to accept.

This requires you to think ahead of the arising need that person will have and ask the question for them. The lady coming to the door with a kid in each hand and a bag on her shoulder might not just need the door opened but maybe could use some help in checking in her kids.

Anticipate. Think ahead. Don’t react. Take the initiate in the form of a question.

Jesus didn’t come be served but to serve and give his life as a ransom for many. (Matthew 20:28)

I’d love to hear your comments on this.

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Reflect: Week and Weekend of 06.07.09

Last week was a crazy busy week with the wrap up of “What if the Church?” and starting a new series on the weekend.

The worship and prayer night was an amazing night when 12 churches came together to worship with worship leaders from a majority of them. It was good meeting other worship leaders and working with them. I hope to see more of them, not just once a year. Here are a couple shots from the night.

We also started a new series this weekend called “Uncertain.”  This Sunday we talked about Finding Rest in Uncertain Times.

Our set was:

One Life (Troy Kennedy: Not recorded yet)
Never Stop (Michael Gungor: Ancient Skies)
Desert Song (Hillsong United: Across the Earth)
In the Splendor (Troy Kennedy: In All the Universe)

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